Children’s School Year Classes

The School Year program is a full year commitment (September – May). There are no refunds or prorates for missed classes. Even if your child does not attend class, you are still responsible for the entire year’s tuition.

Adult Classes, Private Lessons, and Massage Therapy

ITM has a 24-hour no exceptions cancellation policy for all adult classes (non-series), private lessons, and massage therapy sessions.  If you need to cancel or reschedule, please do so at least 24 hours in advance or you will still be responsible for the full session cost.  Cancellation can be done online up to 48 hours prior to your session. Otherwise, please call the studio to cancel. We reserve this time especially for you and appreciate your understanding.

Pilates Equipment

Ballet and Dance students may not touch or “play on” the Pilates equipment in the center space. Absolutely NO unsupervised children should be in the Pilates room at any time. If you do not have a Pilates lesson or class, you may not be in the Pilates room.

Shoes on the Dance Floors

Please do NOT walk on the dance floor with shoes other than dance shoes. Other shoes may damage the dance floor. You are welcome to leave your shoes in a cubby in the lobby area.

Waiting/Lobby area

While in the waiting room please try to keep the volume down as much as possible.  If any spills or messes do happen, please clean those up promptly as other classes will soon be entering to wait in this space as well. If you cannot clean it up, please notify the teacher or office staff so that they can clean it up.

Food/Drink

There is no food or drink allowed on the dance floor. Students in the intermediate to pre-professional division may bring water bottles, but they must be kept off the dance floor and in designated areas.

Bags and Coats

All dance bags and street clothes must be kept in the waiting room or a designated area given by the teacher.

Inclement Weather

Weather-related cancellations will be announced via email and on social media. Weather-related cancellations may occur up to 90 minutes before each class time, so it is good practice to check notifications if you are unsure.

Meeting with Teachers

If you have questions for your child’s teacher, please do NOT ask them before or after class, as classes generally meet “back to back.” If you need to speak with the teacher, please call or email the studio to set up a time to meet. We want to make sure there is enough time to focus on your question/concern!